> ## Documentation Index
> Fetch the complete documentation index at: https://docs.neuralfactory.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Feedback

> Rate agent responses and help improve your AI assistants.

# Feedback

Feedback on agent responses helps administrators understand performance and identify areas for improvement.

## Rating responses

Each response includes feedback controls:

* **Thumbs up** — The response was helpful and accurate
* **Thumbs down** — The response was unhelpful or inaccurate

Click the appropriate icon to submit your rating. Feedback is recorded and visible to administrators in the [Analytics](/user-guide/admin/analytics) dashboard.

<Frame caption="Response actions — rate with thumbs up/down, copy, or expand.">
  <img src="https://mintcdn.com/neuralfactory/WnEBKSbgHabbHNgr/images/platform/chat-response-actions.png?fit=max&auto=format&n=WnEBKSbgHabbHNgr&q=85&s=5b8a92178c4be6559f108700da5d426d" alt="Chat response with feedback and action buttons" width="1709" height="1350" data-path="images/platform/chat-response-actions.png" />
</Frame>

## Additional actions

Each response also offers:

* **Copy** — Copy the response text to your clipboard
* **Expand** — View the response in a larger panel for easier reading

## How feedback is used

Administrators review feedback trends in [Analytics](/user-guide/admin/analytics) to:

* Identify agents that consistently receive poor ratings
* Find question types where agents struggle
* Prioritize improvements to prompts, knowledge bases, or tools

Your feedback is anonymous to other members but visible to administrators in aggregate interaction logs.