> ## Documentation Index
> Fetch the complete documentation index at: https://docs.neuralfactory.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Search

> Use the search feature to find information across your organization's knowledge.

# Search

Neural Factory includes a search feature that lets you search across your organization's knowledge bases directly, without starting a conversation with an agent.

## Using search

1. Click the **Search** icon or use the search bar
2. Type your query
3. Review the results — each result shows:
   * A snippet of the matching content
   * The source document name
   * The knowledge base it belongs to
   * A relevance score

## How search works

Search uses the same **hybrid retrieval** system that agents use:

* **Semantic search** — Finds results that are conceptually related to your query, even if they don't contain the exact words
* **Keyword search** — Finds results that contain the specific terms you used
* **Reranking** — Results are re-scored and sorted by relevance

This means you can search naturally ("What's our policy on remote work?") rather than needing to guess exact keywords.

## Search vs. chat

|             | Search                     | Chat                            |
| ----------- | -------------------------- | ------------------------------- |
| Returns     | Document chunks            | Synthesized answers             |
| Citations   | Direct document links      | Numbered references in response |
| Interaction | One-shot query             | Multi-turn conversation         |
| Best for    | Finding specific documents | Getting answers to questions    |

## Access control

Search results respect knowledge base access control. You'll only see results from knowledge bases you have permission to access.