Documentation Index
Fetch the complete documentation index at: https://docs.neuralfactory.ai/llms.txt
Use this file to discover all available pages before exploring further.
Help & Support
Welcome to the Neural Factory support center. Find answers to common questions, troubleshoot issues, or reach out to our team for help.FAQ
Answers to the most frequently asked questions about Neural Factory.
Troubleshooting
Step-by-step guides to resolve common issues.
Contact Support
Reach our support team for help with your specific situation.
FAQ topics
General
What is Neural Factory, how it works, and pricing overview.
Account & Access
Sign-in, SSO, organization setup, and invitations.
Agents & Chat
Agent behavior, citations, conversation limits, and features.
Knowledge Bases
Supported formats, indexing, sync frequency, and data handling.
Billing
Plans, payments, cancellation, and usage limits (SaaS only).
Troubleshooting guides
Common Errors
Error codes and what they mean.
Agent Issues
Agent not responding, slow, or giving wrong answers.
Document Processing
Upload failures and indexing problems.
Connection Problems
Datasource and toolkit connection failures.