Documentation Index
Fetch the complete documentation index at: https://docs.neuralfactory.ai/llms.txt
Use this file to discover all available pages before exploring further.
Account & Access FAQ
How do I sign in?
How do I sign in?
It depends on your deployment:
- Enterprise: Use your organization’s Azure AD single sign-on (SSO). Click “Sign in with Microsoft” and use your corporate credentials.
- SaaS: Sign in with your email and password at app.neuralfactory.ai.
I forgot my password (SaaS)
I forgot my password (SaaS)
On the sign-in page, click “Forgot password?” and enter your email address. You’ll receive a password reset link. Enterprise users should contact their IT department, as passwords are managed through Azure AD.
How do I join an organization?
How do I join an organization?
- Enterprise: You’re automatically added when you sign in with Azure AD for the first time.
- SaaS: An administrator must invite you. Check your email for an invitation link. If you don’t have one, ask your organization’s Neural Factory admin to send an invite.
How do I create a new organization? (SaaS)
How do I create a new organization? (SaaS)
Sign up at app.neuralfactory.ai and follow the onboarding flow. The first user who signs up creates the organization and becomes its Admin.
Can I belong to multiple organizations?
Can I belong to multiple organizations?
Each account belongs to one organization. If you need access to multiple organizations, you would use separate accounts.
How do I change my role?
How do I change my role?
Only Admins can change user roles. Ask your organization’s administrator to update your role in the User Management section.
I can't see certain agents or knowledge bases
I can't see certain agents or knowledge bases
You may not have access to all resources. Agents and knowledge bases can be restricted to specific groups. Ask your administrator which groups you belong to and whether you need to be added to additional groups.