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Documentation Index

Fetch the complete documentation index at: https://docs.neuralfactory.ai/llms.txt

Use this file to discover all available pages before exploring further.

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Agents & Chat FAQ

Citations appear only when the agent retrieves information from a knowledge base. If there are no citations:
  • The agent may not have a knowledge base connected
  • Your question may not have matched any documents
  • The agent answered from its general AI knowledge instead
  • The agent may be configured without knowledge search enabled
Ask your administrator to verify the agent’s knowledge base and tool configuration.
  1. Click thumbs down on the response to flag it
  2. If the information should be in a knowledge base, verify the source document is uploaded and indexed
  3. Report the issue to your administrator — they can review the interaction in the analytics dashboard and adjust the agent’s configuration
See Agent Issues for more troubleshooting steps.
Each conversation is with a single agent. To talk to a different agent, start a new chat and select the other agent. However, if your organization uses a multi-agent orchestrator, the orchestrator automatically routes your questions to the appropriate specialist behind the scenes.
There’s no strict character limit on messages, but very long messages may be truncated to fit the AI model’s context window. For best results, keep messages focused and break complex requests into multiple messages.
Your conversations are visible to you and to your organization’s administrators (who can review them in the analytics dashboard). Other members cannot see your conversations.
Currently, conversations are tied to individual users. If you need to share an answer, use the Copy button on a response to copy the text to your clipboard.
Response speed depends on several factors:
  • Model choice — More capable models may be slower
  • Tool usage — Searching knowledge bases or external tools adds time
  • Response length — Longer answers take more time to generate
  • Server load — High usage periods may affect response times
See Agent Issues for troubleshooting.