Documentation Index
Fetch the complete documentation index at: https://docs.neuralfactory.ai/llms.txt
Use this file to discover all available pages before exploring further.
Users & Roles
Every person in a Neural Factory organization has a role that determines what they can do on the platform. Roles control access to administrative features while all users can chat with agents they have access to.Role types
| Role | Description |
|---|---|
| Admin | Full access to all platform features including agent configuration, knowledge base management, user administration, and analytics. |
| Member | Can chat with agents and view their own conversation history. Cannot access administrative features. |
Permissions by role
| Feature | Admin | Member |
|---|---|---|
| Chat with agents | Yes | Yes (agents they have access to) |
| View chat history | Yes | Own conversations only |
| Create/edit agents | Yes | No |
| Manage knowledge bases | Yes | No |
| Configure toolkits | Yes | No |
| Manage users & groups | Yes | No |
| View analytics | Yes | No |
| Manage API keys | Yes | No |
| Manage billing (SaaS) | Yes | No |
How roles are assigned
- Enterprise: Roles are mapped from Azure AD groups or directory roles during sync. Your IT administrator configures which AD groups correspond to Admin or Member roles.
- SaaS: The organization creator is automatically an Admin. Additional users receive roles when invited — an Admin can promote or demote users from the User Management page.