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Documentation Index

Fetch the complete documentation index at: https://docs.neuralfactory.ai/llms.txt

Use this file to discover all available pages before exploring further.

Groups

Groups provide fine-grained access control in Neural Factory. By assigning users to groups and then restricting agents or knowledge bases to specific groups, administrators can control exactly who sees what.

How groups work

  1. Create groups that represent teams, departments, or project scopes (e.g., “Engineering”, “HR”, “Finance”)
  2. Add users to the appropriate groups
  3. Assign groups to agents and knowledge bases to control visibility
When an agent or knowledge base is restricted to specific groups, only users who belong to at least one of those groups can access it. If no group restrictions are set, the resource is available to everyone in the organization.

Creating and managing groups

Administrators manage groups from the User Management section:
  1. Navigate to User Management in the sidebar
  2. Switch to the Groups tab
  3. Click Create Group to add a new group
  4. Give the group a name and optional description
  5. Add members by searching for users in your organization

Enterprise: Azure AD group sync

In enterprise deployments, groups are automatically synced from Azure Active Directory. When a user signs in, their AD group memberships are mirrored in Neural Factory. This means:
  • Groups don’t need to be created manually — they’re imported from AD
  • User-group assignments stay in sync with your directory
  • Changes in AD (adding/removing users from groups) are reflected on next sign-in

Groups in access control

Groups are used in two places:
  • Agent access control — Restrict which groups can see and chat with an agent. See Agent Access Control.
  • Knowledge base access control — Restrict which groups can have their queries search a knowledge base. See KB Access Control.