Documentation Index

Fetch the complete documentation index at: https://docs.neuralfactory.ai/llms.txt

Use this file to discover all available pages before exploring further.

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Strict Mode

Strict mode is a configuration option that constrains an agent to only answer questions using information from its connected knowledge bases. When enabled, the agent will not use its general training knowledge to fill in gaps.

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Why use strict mode

By default, agents can supplement knowledge base results with information from their underlying AI model’s training data. This is useful for general-purpose assistants but can be problematic when:

• Accuracy is critical — You need answers grounded exclusively in your organization’s documents
• Compliance matters — Responses must be traceable to approved sources
• Domain specificity — General AI knowledge could mislead users (e.g., legal or medical contexts)

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How it works

When strict mode is enabled:

1. The agent searches connected knowledge bases for every question
2. If relevant results are found, the agent responds using only that information
3. If no relevant results are found, the agent returns a custom “no answer” message instead of guessing

This ensures every answer is either sourced from your documents or clearly marked as unanswerable.

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Configuring strict mode

1. Navigate to Agents and edit the agent
2. Enable the Strict Mode toggle
3. Optionally, customize the “no answer” message — the response the agent gives when it can’t find relevant information

Default no-answer message:

I don’t have enough information in my knowledge base to answer that question. Please try rephrasing your question or contact your administrator.

Custom example:

I couldn’t find information about that in our approved documents. For this type of question, please contact the Legal team directly at legal@acme.com.

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When to use strict mode vs. standard