Documentation Index
Fetch the complete documentation index at: https://docs.neuralfactory.ai/llms.txt
Use this file to discover all available pages before exploring further.
External Integrations
Neural Factory uses the Model Context Protocol (MCP) to integrate with external services. These integrations give agents the ability to interact with your organization’s existing tools — creating Jira tickets, searching Confluence, sending Outlook emails, and more.Available integrations
Jira
- Search for issues by project, status, or keyword
- Create new issues with title, description, and metadata
- Update issue status, assignee, or comments
- Read issue details and comments
Confluence
- Search pages by space, title, or content
- Read page content
- Useful for agents that need access to internal wikis and documentation
Outlook
- Send emails on behalf of the authenticated user
- Search the user’s inbox
- Read email content
- Useful for agents that handle communication tasks
SharePoint (Toolkit)
- Search document libraries beyond what’s in a knowledge base
- Read document content directly
- List files and folders
Google Drive (Toolkit)
- Search across Drive for files
- Read document content
- List files in folders
Custom MCP servers
Neural Factory supports dynamically loaded external MCP servers. This means your organization can build custom integrations for any internal tool or API and connect them as toolkits.How integrations work
- An administrator configures the integration in the Toolkits section
- Authentication is set up (OAuth, API keys, or other credentials)
- The toolkit is enabled for specific agents
- When a user interacts with the agent, the agent can call the integration’s tools as needed
Security
- All external tool calls are authenticated and logged
- Credentials are stored securely and never exposed to users or in conversation logs
- Tool usage is visible in the analytics dashboard