Documentation Index
Fetch the complete documentation index at: https://docs.neuralfactory.ai/llms.txt
Use this file to discover all available pages before exploring further.
File Uploads
The simplest way to add content to a knowledge base is by uploading files directly. Neural Factory supports a variety of document formats.Supported file types
| Format | Extensions | Notes |
|---|---|---|
.pdf | Text-based and scanned (with OCR) | |
| Word | .docx, .doc | Microsoft Word documents |
| Excel | .xlsx, .xls | Spreadsheets — each sheet is processed |
| Text | .txt | Plain text files |
| PowerPoint | .pptx | Slide content is extracted as text |
| CSV | .csv | Tabular data |
Uploading files
Open the knowledge base
Navigate to Knowledge Bases and click on the knowledge base you want to add files to.
Add files
Click Upload Files or drag and drop files into the upload area. You can upload multiple files at once.
Wait for processing
Each file goes through the processing pipeline:
- Uploaded — File is received and stored
- Processing — Content is extracted and split into chunks
- Indexed — Chunks are embedded and added to the vector index
- Ready — Document is searchable by agents
File size limits
- Individual file size limits depend on your deployment configuration
- For SaaS plans, file size limits vary by subscription tier
Best practices
- Use clear filenames — Filenames are used as metadata and may appear in citations
- Prefer text-based PDFs — Scanned PDFs work but text-based PDFs produce better results
- Update, don’t duplicate — If a document is updated, delete the old version and upload the new one
- Organize with multiple KBs — Rather than uploading hundreds of files to one KB, split them by topic