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Google Drive Integration

Neural Factory can connect to Google Drive to index documents from your organization’s Drive folders. Agents can then search and cite content stored in Google Drive.

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Prerequisites

  • A Google Workspace account with Drive access
  • An administrator must authorize the Google Drive connection
  • The Drive folder must be accessible with the configured credentials

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Connecting Google Drive

1

Open the knowledge base

Navigate to Knowledge Bases and open the knowledge base where you want to add Google Drive content.
2

Add a Google Drive datasource

Click Add Datasource and select Google Drive from the datasource type options.
3

Authenticate

Complete the Google OAuth flow to grant Neural Factory read access to your Google Drive.
4

Select a folder

Browse your Google Drive and select the folder you want to index. All documents within the folder (including subfolders) will be indexed.
5

Configure sync settings

Choose sync behavior:
  • Manual — Only syncs when you trigger it
  • Automatic — Periodically checks for new or updated files
6

Save and sync

Click Save to create the datasource. The initial sync begins and indexes all documents in the selected folder.

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Supported content

  • Google Docs (exported as text)
  • Google Sheets (exported as structured data)
  • Google Slides (exported as text)
  • Uploaded files in standard formats (PDF, DOCX, XLSX, TXT, PPTX)

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Troubleshooting

  • Authentication errors — Re-authorize the Google Drive connection if credentials have expired.
  • Missing files — Ensure files are in the selected folder and in a supported format. Trashed files are not indexed.
  • Permission issues — The authenticated account must have at least read access to the folder.